Terms and Conditions

Last updated: March 5, 2026

1. General

These Terms and Conditions ("Agreement") form the entire contract between 2027 Inc., a Delaware corporation operating from San Francisco, CA ("2027.dev", "we", "us") and the respective client ("Client", "you"). By signing up, accessing, or using our Solution, you indicate acceptance of this Agreement.

Our Solution and associated services are intended for clients acting in a business capacity. The person accessing or using the Solution on behalf of the Client represents that they are authorized to accept this Agreement on behalf of the Client.

2. Definitions

"Solution" means the 2027.dev software-as-a-service platform, including the Agent Arena, AX evaluation tools, dashboards, and associated features.

"Client Data" means any data or content submitted to or collected by the Solution from or on behalf of Client, including evaluation inputs, configurations, and proprietary information about Client's products.

"Solution-Generated Data" means usage, telemetry, and metadata generated by the Solution (such as aggregate performance metrics, response times, and feature usage). Solution-Generated Data does not include Client Data.

"Subscription Term" means the duration of Client's subscription as specified at checkout or in the applicable order.

3. Solution

2027.dev operates a software-as-a-service (SaaS) platform which provides Agent Experience (AX) evaluation services for businesses engaged in developer tools, APIs, and AI-related software. The Solution includes:

• AX evaluations measuring how AI agents interact with developer tools
• Agent Arena benchmarking and competitive rankings
• Findings, recommendations, and evaluation reports
• Dashboard access to evaluation results and metrics

During the Subscription Term, we will provide the Solution in accordance with the applicable documentation. We may update or modify the Solution from time to time; however, we will not materially decrease the overall functionality or security during the then-current Subscription Term.

4. Subscription and Fees

The Solution is provided on a subscription basis. Subscriptions are billed monthly unless otherwise agreed. A valid payment method is required to process payment.

Fees are exclusive of taxes. Client will pay all applicable sales, use, VAT/GST and similar taxes (excluding taxes on 2027.dev's income).

We may update pricing effective on renewal of the then-current Subscription Term, with at least 30 days' prior notice.

5. Client Data and Solution-Generated Data

Client Data. Client Data is and will remain owned exclusively by Client. We are granted a limited, non-exclusive license to host, process, and transmit Client Data solely as necessary to provide, maintain, and support the Solution.

No Sale or AI Training. We commit to not sell Client Data to third parties. We will not use Client Data to train artificial intelligence or machine learning models.

Solution-Generated Data. We may collect and use Solution-Generated Data to operate, maintain, improve, and support the Solution. This includes purposes such as diagnostics, analytics, system performance, and reporting. We may share Solution-Generated Data externally only if it is (a) aggregated or anonymized with data from other clients, and (b) cannot reasonably be used to identify the Client, its users, or any Client Data.

6. Acceptable Use

Client shall use the Solution in accordance with the applicable documentation. Client shall not:

• Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code, algorithms, or methodologies of the Solution, including but not limited to our scoring systems and evaluation frameworks
• Use the Solution, evaluation results, or insights derived therefrom to develop, enhance, or operate a competing agent evaluation or benchmarking product or service
• Resell, sublicense, or provide access to the Solution to third parties without our prior written consent
• Use the Solution for any unlawful purpose or in violation of any applicable laws or regulations
• Attempt to gain unauthorized access to the Solution or related systems
• Knowingly transmit malicious code or interfere with the Solution's operation

7. Limitation of Liability

Each party's total aggregate liability under or related to this Agreement shall not exceed the fees actually paid by Client to 2027.dev in the three (3) months preceding the first event giving rise to the claim.

Neither party shall be liable for any lost revenues, lost profits, loss of business, or any indirect, consequential, incidental, special, or punitive damages, whether based in contract, statute, or otherwise.

Exceptions. These limitations shall not apply to: (a) damages caused by fraud, willful misconduct, or gross negligence; (b) breach of confidentiality obligations; (c) Client's breach of the Acceptable Use provisions; (d) indemnification obligations under Section 8; or (e) liability which cannot be limited under applicable law.

8. Indemnification

Our Indemnity. We will defend Client against any third-party claim alleging that the Solution infringes or misappropriates any patent, trademark, copyright, or trade secret, and pay the amount of any resulting adverse final judgment or settlement. We have no obligation to the extent a claim arises from: (i) modifications not made by us; (ii) use not in accordance with this Agreement; (iii) Client Data; or (iv) combination with items not provided by us.

Client's Indemnity. Client will defend us against any third-party claim arising from: (a) Client Data, including any claim that Client Data infringes or misappropriates third-party rights; (b) Client's breach of the Acceptable Use provisions; or (c) Client's violation of applicable law in connection with use of the Solution.

Procedure. The indemnified party must: (i) promptly notify the indemnifying party of the claim; (ii) give the indemnifying party sole control of the defense and settlement; and (iii) provide reasonable cooperation.

9. Confidentiality

Both parties agree to treat confidential information with appropriate care and disclose it only for the purposes of this Agreement. Confidential information includes evaluation results, business strategies, pricing, and any non-public information exchanged between the parties.

Each party shall protect the other party's confidential information with at least the same degree of care it uses to protect its own confidential information, and in no event less than a reasonable standard of care. Confidential information will not be shared, sold, or used for any purpose other than fulfilling this Agreement.

10. Publicity

With Client's consent, we may use Client's name and logo to identify Client as a customer on our website and in marketing materials. Client may revoke consent at any time by providing written notice to us. We will remove Client's name and logo within a reasonable time following such notice.

11. Suspension and Termination

Suspension for Cause. We may suspend Client's access to the Solution upon: (a) invoices outstanding 30 days after due date; (b) material breach of this Agreement; or (c) security, availability, or integrity risk. Where practicable, we will give prior notice and will promptly restore access once the issue is resolved. Suspension does not relieve Client's payment obligations.

Termination by Client. Client may terminate without cause at any time during a billing cycle, effective at the end of that billing cycle.

Termination by Us. We shall observe a notice period of one (1) month for termination without cause.

Termination for Breach. Either party may terminate immediately for material breach that is not cured within 30 days of written notice.

Auto-Renewal. Unless terminated, subscriptions will automatically renew for another billing cycle under the same terms.

Effect of Termination. Upon termination, we will delete Client Data within thirty (30) days, except to the extent retention is required by law. Client may export Client Data via the Solution's export features prior to termination.

12. Warranty

We warrant that the Solution will conform in all material respects with the applicable documentation during the Subscription Term.

Except as expressly stated in this Agreement, the Solution is provided "as is" and all other warranties, guarantees, or any other statutory or contractual rights are, to the fullest extent legally permissible, excluded.

13. Intellectual Property

The Solution (excluding Client Data) and its features, functionalities, methodologies, scoring algorithms, and documentation are and will remain our exclusive property. Our trademarks and trade dress may not be used without our prior written consent.

Client is granted a revocable, non-exclusive, non-transferable right to use the Solution for the Subscription Term in accordance with this Agreement. Apart from this, Client does not acquire any right, title, or interest in our intellectual property.

14. Miscellaneous

Amendments. We may update these Terms by providing at least 30 days' prior notice. If you object to a material change, you may terminate your subscription before the effective date and receive a pro-rated refund of prepaid fees.

Assignment. Neither party may assign this Agreement without the other's consent, except to an affiliate or in connection with a merger, acquisition, or sale of substantially all assets.

Governing Law. This Agreement is governed by the laws of the State of Delaware, USA, without regard to its conflict of laws principles. Any disputes shall be resolved in the state or federal courts located in Delaware.

Entire Agreement. This Agreement states the entire agreement between the parties and supersedes all prior agreements relating to its subject matter.

Severability. If any provision is held invalid or unenforceable, the remaining provisions continue in full force.

Contact

For questions about these Terms, contact us at support@2027.dev